Careers

The designer’s primary functions are cabinetry sales and customer service. Essentially, the designer is responsible for working with customers to establish floor plans & layouts, coordinating cabinet, door, hardware and countertop selections while assisting them with appliances, flooring selections, etc. It also includes educating them on the order and installation processes, and the completion of accurate paperwork to meet customer’s expectations.

Responsibilities:

• Meet the budgeted sales goals while providing exceptional customer service.
• Discuss with the customer their needs, wants and design ideas, including assisting them with selecting suitable products (i.e., wood, MDF, thermofoil, countertops, hardware, etc.)
• Create preliminary designs, layouts and floor plans using 2020 design software
• Provide pricing information to customer using 2020 design software and negotiate contract terms and conditions
• Perform all onsite field measurements and be able to anticipate and resolve site condition issues
• Complete and submit all necessary paperwork using 2020 design software for the submission of the work order
• Provide constructive feedback and ideas to management
• Continuous improvement in product knowledge, and design trends and order accuracy
• Attend the monthly sales meetings and the annual sales conference

Qualifications:

• Proven track record of sales results
• Strong working knowledge of 2020 design software
• Strong knowledge of cabinetry and design experience
• Meticulous attention to detail, innovative thinking, and problem solving skills
• Strong organization and oral/written communication skills; bilingualism is an asset
• Time management skills are vital as is the ability to work outside regular office hours
• Ability to work independently with minimal supervision and also effectively as part of a team
• Excellent negotiation and presentation skills
• Degree or diploma in design or other related field
• Minimum 3-5 years experience in design/sales or, a combination of education and work experience
• Must be highly motivated with a demonstrated track record of providing outstanding customer service
• Valid drivers license with access to vehicle and willingness to travel

We are looking for someone to join our Design Support team in Ottawa. The purpose of this role is to assist our Designers in building and growing a network of clients through inspired design and exemplary service.

Primary Responsibilities:

• Generating quotes and/or estimates for new prospective clients and/or builders
• Drawing and costing out kitchens, bathrooms, etc., using 2020 software provided by DCC
• Assisting where necessary on the GOHBA Housing Design Award entries such as CAD layouts, written descriptions etc.
• Design support for busy designers in the area of drawing layouts using the 2020 software
• Selling of small add on jobs to existing customers to assist the designer on existing accounts
• Possible showroom coverage to handle retail showroom traffic during vacations and summer months
• Administration work as assigned
• Attending training in certain areas of the company that may not involve the design process
• Attend the monthly sales meetings and the annual sales conference
• Site measures – builder or retail renovations
• Interaction with site personnel – installers, service techs, inspectors etc.

Qualifications:

• Strong working knowledge of 2020 design software
• Strong  knowledge of cabinetry and design experience
• Meticulous attention to detail, innovative thinking, and problem solving skills
• Strong organization and oral/written communication skills; bilingualism is an asset
• Time management skills are vital as is the ability to work outside regular office hours
• Ability to work independently with minimal supervision and also effectively as part of a team
• Excellent negotiation and presentation skills
• Degree or diploma in design or related field would be an asset
• Must be highly motivated with a demonstrated track record of providing outstanding customer service
• Valid drivers license with access to vehicle and willingness to travel

The primary focus of this role is to complete service requests effectively and efficiently per the daily schedule.

Responsibilities:

• Field Service Repairs
• pick up service parts and paperwork at Carp Depot each morning and ensure parts are complete before leaving Depot
• attend appointments at specified locations and times as per daily schedule
• complete repairs to DCC quality standards and customer requirements
• report completion to service manager and if time permits, assist other field technicians
• Paperwork Completion
• For any items completed on service reports have customer sign to acknowledge their acceptance of that particular service item or all items on the service report.
• For all retail clients with completed service, present invoice and collect payment of final amount owing.
• Paperwork for New/Incomplete Service Items
• Complete all return service reports daily utilizing catalogue codes and proper terminology.
• All reports must be complete, accurate and signed off by the customer acknowledging the service to be completed.
• Company Representation
• Always represent the company in a courteous and professional manner.
• Always operate company vehicles in a safe and professional manner.
  
  

 Education:

• Grade 12

Qualifications:

• working knowledge of cabinetry installation, counter tops, woodworking and finishing techniques
• possess excellent organizational and time management skills
• capable of working independently (minimal supervision) as well as part of a solid team
• strong communication/interpersonal skills and ability to manage difficult customer interactions with tact
• valid driver’s license and clean driver’s abstract record
• proven problem-solving ability and creative approach to solving service issues on site
• must be physically fit and able to lift 75 – 100 lbs
• Good PC skills with working knowledge of Outlook, Excel and Word
• Knowledge of Deslaurier products and services would be a strong asset
• Must provide own equipment:  table saw, chop saw, air nailer, compressor, wood working tools

NOTE:  PLEASE INCLUDE A COPY OF YOUR DRIVERS LICENSE AND YOUR CONSENT FOR DESLAURIER TO OBTAIN A DRIVERS ABSTRACT, WITH YOUR APPLICATION.

The primary focus of this role is to assist the field service technicians in completing service requests effectively and efficiently per the daily schedule.

Responsibilities:

• Attend appointments with service techs at specified locations and times as per daily schedule
• Assist in completion of repairs to DCC quality standards and customer requirements
• On occasion, may be required to drive company van to pick up parts and/or additional supplies
• If time permits, assist other field service technicians
• Always represent the company in a courteous, positive, and professional manner.

 Education:

• Grade 12

Qualifications:

• Working knowledge of cabinetry installation, counter tops, woodworking and finishing techniques
• Possess excellent organizational and time management skills
• Capable of working independently (minimal supervision) as well as part of a solid team
• Strong communication/interpersonal skills and ability to manage difficult customer interactions with tact
• Valid driver’s license and clean driver’s abstract record
• Proven problem-solving ability and creative approach to solving service issues on site
• Must be physically fit and able to lift 75 – 100 lbs
• Good PC skills with working knowledge of Outlook, Excel and Word
• Knowledge of Deslaurier products and services would be a strong asset
• Must have own transportation to meet up with service techs at the factory, Carp depot, or somewhere in between
  
  

NOTE:  PLEASE INCLUDE A COPY OF YOUR DRIVERS LICENSE AND YOUR CONSENT FOR DESLAURIER TO OBTAIN A DRIVERS ABSTRACT, WITH YOUR APPLICATION.

The Delivery Driver, under the direction of the Delivery Lead, will work closely with the other drivers, delivery assistants and the installation coordinator to ensure safe, damage free and on time delivery of material. 

Responsibilities:

• Safely transport materials and product to and from specified destinations such as clients, dealers, builder locations and offices, between the Pembroke and Ottawa as well as outlying areas.
• Load completed orders and arrange them in the truck by order of daily delivery schedule.
• Unload product from delivery trucks verifying paperwork against shipments to ensure accuracy and signoff.
• Maintain a timely schedule and make all deliveries as planned.
• Present bills and receipts and collect payments for goods delivered or loaded.
• Turn in payment received from deliveries.
• Keep receipts for gas, maintenance and any other services performed on the truck.
• Obey traffic laws and follow established traffic and transportation procedures.
• Maintain records such as vehicle logs in accordance with regulations.
• Report any mechanical problems encountered with vehicles.
• Use proper personal protective equipment while on sites, around all vehicles and equipment.
• Other duties as assigned by lead hand or manager.

Qualifications:

• Clean drivers abstract
• G license with a clean driving record (DZ or AZ is an asset)
• Minimum 3 years' experience driving 5-ton trucks
• Must be physically fit and able to lift a minimum of 100lbs
• Previous shipping / receiving experience
• Forklift operator certification is a strong asset
• General knowledge of WHMIS, Transportation of Dangerous Goods, Health and Safety
• Proven problem solving, communication and planning/scheduling skills are essential
• Excellent interpersonal and customer service skills
• Capable of working independently but as part of a solid team.
  
  

We are looking for someone to join our Production team in Renfrew. We have positions available in multiple departments throughout the factory, including Assembly, Finishing, Custom, and Panel Processing.

Education:

• Grade 12

Qualifications:

• Must be physically fit, energetic, and able to lift up to 100 lbs
• Capable of working independently and as part of a solid team
• Possess excellent time management and organizational skills
• Proven problem solving, communication, and planning/scheduling skills are essential
• Display initiative and a positive attitude
• Experience within a manufacturing environment would be an asset
• Knowledge of woodworking and woodworking tools would also be an asset

The primary focus of this role is to install cabinets to our quality requirements, complete return service requests when required, and ensure work is completed to DCC/customer quality standards. 

Responsibilities:

• Complete installations for quality of product and installation
• Liaise with customers in a professional manner
• Complete service requests when required
• Complete all paperwork correctly and in a timely manner
• Other duties as assigned

 Education:

• Grade 12

Qualifications:

• In-depth knowledge of cabinetry installation, countertops, woodworking, and finishing techniques
• Ability to review custom details for installation purposes
• Possess excellent organizational and time management skills
• Capable of working independently as well as part of a solid team
• Strong communication/interpersonal skills and ability to manage difficult customer interactions with tact
• Valid driver's license and clean driver's abstract
• Proven problem-solving ability and creative approach to solving issues on site
• Must be physically fit and able to lift up to 50 lbs
• Good PC skills with working knowledge of Outlook, Excel, and Word
• Must be flexible with the ability to work outside regular hours when required
• Complete knowledge and understanding of installation guidelines, codes, and expectations
• Extensive knowledge of Deslaurier products and services
• Must provide own equipment: table saw, chop saw, air nailer, compressor, and woodworking tools
  
  

NOTE:  PLEASE INCLUDE A COPY OF YOUR DRIVERS LICENSE AND YOUR CONSENT FOR DESLAURIER TO OBTAIN A DRIVERS ABSTRACT, WITH YOUR APPLICATION.

The primary focus of this role is to install cabinets to our quality requirements, complete return service requests when required, and ensure work is completed to DCC/customer quality standards. 

Responsibilities:

• Complete installations for quality of product and installation
• Liaise with customers in a professional manner
• Complete service requests when required
• Complete all paperwork correctly and in a timely manner
• Other duties as assigned

Qualifications:

Requirements

• Vehicle
• WSIB
• Liability Insurance
• Active HST #
• Must provide own equipment: table saw, chop saw, air nailer, compressor, and woodworking tools
  
  

Specialized knowledge, skills/abilities, and experience

• In-depth knowledge of cabinetry installation, countertops, woodworking, and finishing techniques
• Ability to review custom details for installation purposes
• Possess excellent organizational and time management skills
• Capable of working independently as well as part of a solid team
• Strong communication/interpersonal skills and ability to manage difficult customer interactions with tact
• Valid driver's license and clean driver's abstract
• Proven problem-solving ability and creative approach to solving issues on site
• Must be physically fit and able to lift up to 50 lbs
• Good PC skills with working knowledge of Outlook, Excel, and Word
• Must be flexible with the ability to work outside regular hours when required
• Complete knowledge and understanding of installation guidelines, codes, and expectations
• Extensive knowledge of Deslaurier products and services

The Warehouse Assistant will provide ongoing support in the daily delivery and warehousing processes.

Responsibilities:

• Unload goods at warehouse location
• Assemble individually wrapped cabinets into pallets by work order
• Operate pallet wrapper to wrap entire skid for protection during shipment
• Operate forklift as necessary
• Add skids to storage racking for future delivery
• May help load delivery vehicle as per established daily delivery schedule

Education:

• Grade 12
  
  

Qualifications:

• Must be physically fit, energetic, and able to lift up to 100 lbs
• Capable of working independently and as part of a solid team
• Possess excellent time management and organizational skills
• Proven problem solving, communication, and planning/scheduling skills are essential
• Display initiative and a positive attitude
• Previous shipping/receiving/warehouse experience would be an asset

Reporting to the Maintenance Supervisor, the Electro-Mechanical Technician is responsible for assisting with the day-to-day maintenance of the facilities, including the cleanliness and upkeep of building repairs and maintenance to all equipment in the building. 

Responsibilities:

• Under minimal supervision, performs general carpentry and plumbing, maintenance, repair, and remodeling projects.
• Assists in the repair and/or installation of various items, systems and/or components.
• Primary focus will be the finishing department.
• Performs routine and long-term preventative maintenance on building systems and machinery to keep them at optimum operating levels.
• Supports the maintenance work order control process, maintains records and retrieves data related to work performed by using computerized record-keeping systems.
• Assists with tasks as directed for the purpose of maintaining attractive facilities and minimizing damage.
• Maintains tools and/or equipment for the purpose of ensuring the availability of equipment in safe operating condition.
• Request equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items.
• Responds to emergency situations for the purpose of resolving immediate safety concerns.
• Uses proper PPE at all times.
• Other duties as assigned by lead hand or manager.
• Must be flexible and available to work hours outside of normal shifts, i.e. nights and/or weekends, schedule or call in.

Education:

• Grade 12
  
  

Qualifications:

• Trades certificate or diploma would be a strong asset
• CPR/First Aid Certificate is an asset
• Forklift Operators Certificate is an asset
• Knowledge and experience with equipment in finishing department
• Experienced in the operation of equipment used in skilled trades, power, and hand tools, etc.; adhering to safety practices; handling hazardous materials
• Knowledge required to perform basic math including calculations
• Ability to read and follow instructions; understand multi-step written and oral instructions
• Aptitude for schedule activities; collating data; and considering a number of factors when using equipment
• Capability of adapting to changing work priorities; communicating with diverse groups; meeting deadlines and schedules
• Proven problem solving, communication and planning/scheduling skills are essential
• Strong interpersonal skills; display initiative and teamwork mindset
• Capable of working as part of a solid team
• CNC Machining knowledge and experience
• Comfortable with computers and computerized machinery
• Basic knowledge of electrical, plumbing, and carpentry repairs, as well as heating and air-conditioning systems
• A good understanding of current building codes and Occupation Health and Safety Standards
• Capable of heavy lifting, carrying, pushing, and/or pulling; some climbing and balancing; frequent stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity, must be able to lift up to 50 lbs
• Strong troubleshooting and problem-solving skills, and the ability to multi-task in a fast-paced atmosphere
• Possess excellent communication/customer service and organizational skills
• Valid Driver’s License
• Knowledge of cabinetry construction and manufacturing an asset

Deslaurier is seeking a highly motivated and qualified candidate to fulfill the role of ERP Support Specialist. The Specialist will report directly to the IT Manager and the President of Deslaurier Custom Cabinets. The role will be largely based out of our Renfrew location, with time required at our Ottawa location and remotely as well. The successful candidate must be a task driven, independent and forward-thinking individual who will move work forward without constant supervision or direction. They must be highly IT minded with a strong focus/background in SQL programming and database management. The position will revolve around Deslaurier’s ERP implementation and support thereof but will encompass miscellaneous IT related duties as required or assigned.

Qualifications:

• University degree or college diploma in a related field and/or proven demonstrated experience.
• Highly proficient in SQL programming, experience writing actions and stored procedures.
• Ability to write, edit, test, validate, document, and implement SQL code.
• Experience with MSSMS platform.
• Experience with and proficient in Microsoft Report Builder.
• Strong understanding of networking and troubleshooting experience.
• Ability to write documentation, tutorials and/or training materials.
• Ability to troubleshoot the ERP system and respond to user requests for assistance or system change.
• Strong communication skills
• Ability to train small groups of people when necessary.
• Ability to work independently or as part of a team.
• Strong ability to prioritize workload, be fluid and shift focus when required.

Assets:

• Experience in and/or knowledge of a manufacturing environment.
• Previous ERP experience.
• Experience with 2020 Design or similar software.
• Experience with Microsoft AD domain and user management.
• Experience writing reports and dashboards.