deslaurier careers-v5

Careers at Deslaurier

Deslaurier Custom Cabinets is a Canadian trailblazer in the field of kitchen design. The Deslaurier brand is backed by 40 years of industry experience and known for producing custom cabinets of a higher calibre. Plus, we’ve been named one of “Canada’s Best Managed Companies” for over seven years (and counting)!

From our state-of-the-art manufacturing facility in Renfrew to our cutting-edge showroom in Ottawa, our mission statement is at the heart of everything we do:

Together, we craft quality & function for a beautiful life.

 

The Deslaurier Advantage

Ottawa’s Best Cabinet Maker

Deslaurier began in 1979 in the Deslaurier family garage. Today, as a family-owned business, everyone on staff is considered part of the family. With 1000+ years of combined experience across the team, our success is a collective, collaborative achievement.

At Deslaurier, we prioritize our employees. Our people are truly our greatest asset.                                                                                                      —Jason Chartrand, President

 

How exactly do we prioritize our staff? We empower them.

Deslaurier is proud to operate with an inverted management structure. That means our management team works to serve and support the employees, not the other way around. Our organizational structure exists to encourage individuals to grow.

And here, there’s always room to grow. In fact, many of our present-day senior management members started in entry-level positions on the shop floor. Simply put, we love finding talent, and rewarding talent.

Benefits at Deslaurier

At Deslaurier, we know that our legacy is only as strong as our team. That’s why we invest in our people. All our employees receive competitive salaries, as well as:

  • Health and dental benefits
  • Group life and long-term disability insurance
  • Employee assistance program
  • Tuition reimbursement
  • Safety footwear allowance
  • Free on-site parking at all locations
  • Invitations to staff golf tournaments, summer BBQs, Christmas parties, and more!

Deslaurier also supports various apprenticeship programs.

Jobs at Deslaurier

Want to see best-in-class cabinet construction in action? Join us at our manufacturing plant, the engine of our innovation, where we handcraft high-quality custom millwork every day.

Keen to flex your creative muscles? Join our award-winning design team, where our designers execute stellar kitchen renovation and new-build projects using our far-reaching catalogue of premium cabinet door styles, materials, water-based finishes, and hardware.

Eager to explore the inner workings of a growing brand? Join our administrative and service team, where providing customers with their dream kitchen, bathroom, or closet is an everyday experience.

Ready to apply? Find all our current opportunities below!

Open Positions

Deslaurier is hiring! We’re currently seeking candidates to work out of our locations in Ottawa and Renfrew, Ontario.

Design Consultant Ottawa, Ontario

The designer’s primary functions are cabinetry sales and customer service. Essentially, the designer is responsible for working with customers to establish floor plans & layouts, coordinating cabinet, door, hardware and countertop selections while assisting them with appliances, flooring selections, etc. It also includes educating them on the order and installation processes, and the completion of accurate paperwork to meet customer’s expectations.

Responsibilities:

  • Meet the budgeted sales goals while providing exceptional customer service.
  • Discuss with the customer their needs, wants and design ideas, including assisting them with selecting suitable products (i.e., wood, MDF, thermofoil, countertops, hardware, etc.)
  • Create preliminary designs, layouts and floor plans using 2020 design software
  • Provide pricing information to customer using 2020 design software and negotiate contract terms and conditions
  • Perform all onsite field measurements and be able to anticipate and resolve site condition issues
  • Complete and submit all necessary paperwork using 2020 design software for the submission of the work order
  • Provide constructive feedback and ideas to management
  • Continuous improvement in product knowledge, and design trends and order accuracy
  • Attend the monthly sales meetings and the annual sales conference


Qualifications:

  • Proven track record of sales results
  • Strong working knowledge of 2020 design software
  • Strong knowledge of cabinetry and design experience
  • Meticulous attention to detail, innovative thinking, and problem solving skills
  • Strong organization and oral/written communication skills; bilingualism is an asset
  • Time management skills are vital as is the ability to work outside regular office hours
  • Ability to work independently with minimal supervision and also effectively as part of a team
  • Excellent negotiation and presentation skills
  • Degree or diploma in design or other related field
  • Minimum 3-5 years experience in design/sales or, a combination of education and work experience
  • Must be highly motivated with a demonstrated track record of providing outstanding customer service
  • Valid drivers license with access to vehicle and willingness to travel

Design Support Specialist Ottawa, Ontario

We are looking for someone to join our Design Support team in Ottawa. The purpose of this role is to assist our Designers in building and growing a network of clients through inspired design and exemplary service.

Primary Responsibilities:

  • Generating quotes and/or estimates for new prospective clients and/or builders
  • Drawing and costing out kitchens, bathrooms, etc., using 2020 software provided by DCC
  • Assisting where necessary on the GOHBA Housing Design Award entries such as CAD layouts, written descriptions etc.
  • Design support for busy designers in the area of drawing layouts using the 2020 software
  • Selling of small add on jobs to existing customers to assist the designer on existing accounts
  • Possible showroom coverage to handle retail showroom traffic during vacations and summer months
  • Administration work as assigned
  • Attending training in certain areas of the company that may not involve the design process
  • Attend the monthly sales meetings and the annual sales conference
  • Site measures – builder or retail renovations
  • Interaction with site personnel – installers, service techs, inspectors etc.


Qualifications:

  • Strong working knowledge of 2020 design software
  • Strong  knowledge of cabinetry and design experience
  • Meticulous attention to detail, innovative thinking, and problem solving skills
  • Strong organization and oral/written communication skills; bilingualism is an asset
  • Time management skills are vital as is the ability to work outside regular office hours
  • Ability to work independently with minimal supervision and also effectively as part of a team
  • Excellent negotiation and presentation skills
  • Degree or diploma in design or related field would be an asset
  • Must be highly motivated with a demonstrated track record of providing outstanding customer service
  • Valid drivers license with access to vehicle and willingness to travel

Field Service Technician Carp, Ontario

The primary focus of this role is to complete service requests effectively and efficiently per the daily schedule.

Responsibilities:

  • Field Service Repairs
  • pick up service parts and paperwork at Carp Depot each morning and ensure parts are complete before leaving Depot
  • attend appointments at specified locations and times as per daily schedule
  • complete repairs to DCC quality standards and customer requirements
  • report completion to service manager and if time permits, assist other field technicians
  • Paperwork Completion
  • For any items completed on service reports have customer sign to acknowledge their acceptance of that particular service item or all items on the service report.
  • For all retail clients with completed service, present invoice and collect payment of final amount owing.
  • Paperwork for New/Incomplete Service Items
  • Complete all return service reports daily utilizing catalogue codes and proper terminology.
  • All reports must be complete, accurate and signed off by the customer acknowledging the service to be completed.
  • Company Representation
  • Always represent the company in a courteous and professional manner.
  • Always operate company vehicles in a safe and professional manner.

 Education:

  • Grade 12

 

Qualifications:

  • working knowledge of cabinetry installation, counter tops, woodworking and finishing techniques
  • possess excellent organizational and time management skills
  • capable of working independently (minimal supervision) as well as part of a solid team
  • strong communication/interpersonal skills and ability to manage difficult customer interactions with tact
  • valid driver’s license and clean driver’s abstract record
  • proven problem-solving ability and creative approach to solving service issues on site
  • must be physically fit and able to lift 75 – 100 lbs
  • Good PC skills with working knowledge of Outlook, Excel and Word
  • Knowledge of Deslaurier products and services would be a strong asset
  • Must provide own equipment:  table saw, chop saw, air nailer, compressor, wood working tools

NOTE:  PLEASE INCLUDE A COPY OF YOUR DRIVERS LICENSE AND YOUR CONSENT FOR DESLAURIER TO OBTAIN A DRIVERS ABSTRACT, WITH YOUR APPLICATION.

Assistant Field Service Technician Carp, Ontario

The primary focus of this role is to assist the field service technicians in completing service requests effectively and efficiently per the daily schedule.

Responsibilities:

  • Attend appointments with service techs at specified locations and times as per daily schedule
  • Assist in completion of repairs to DCC quality standards and customer requirements
  • On occasion, may be required to drive company van to pick up parts and/or additional supplies
  • If time permits, assist other field service technicians
  • Always represent the company in a courteous, positive, and professional manner.

 Education:

  • Grade 12

 

Qualifications:

  • Working knowledge of cabinetry installation, counter tops, woodworking and finishing techniques
  • Possess excellent organizational and time management skills
  • Capable of working independently (minimal supervision) as well as part of a solid team
  • Strong communication/interpersonal skills and ability to manage difficult customer interactions with tact
  • Valid driver’s license and clean driver’s abstract record
  • Proven problem-solving ability and creative approach to solving service issues on site
  • Must be physically fit and able to lift 75 – 100 lbs
  • Good PC skills with working knowledge of Outlook, Excel and Word
  • Knowledge of Deslaurier products and services would be a strong asset
  • Must have own transportation to meet up with service techs at the factory, Carp depot, or somewhere in between

NOTE:  PLEASE INCLUDE A COPY OF YOUR DRIVERS LICENSE AND YOUR CONSENT FOR DESLAURIER TO OBTAIN A DRIVERS ABSTRACT, WITH YOUR APPLICATION.

Delivery Driver Renfrew, Ontario

The Delivery Driver, under the direction of the Delivery Lead, will work closely with the other drivers, delivery assistants and the installation coordinator to ensure safe, damage free and on time delivery of material. 

Responsibilities:

  • Safely transport materials and product to and from specified destinations such as clients, dealers, builder locations and offices, between the Pembroke and Ottawa as well as outlying areas.
  • Load completed orders and arrange them in the truck by order of daily delivery schedule.
  • Unload product from delivery trucks verifying paperwork against shipments to ensure accuracy and signoff.
  • Maintain a timely schedule and make all deliveries as planned.
  • Present bills and receipts and collect payments for goods delivered or loaded.
  • Turn in payment received from deliveries.
  • Keep receipts for gas, maintenance and any other services performed on the truck.
  • Obey traffic laws and follow established traffic and transportation procedures.
  • Maintain records such as vehicle logs in accordance with regulations.
  • Report any mechanical problems encountered with vehicles.
  • Use proper personal protective equipment while on sites, around all vehicles and equipment.
  • Other duties as assigned by lead hand or manager.

Qualifications:

  • Clean drivers abstract
  • G license with a clean driving record (DZ or AZ is an asset)
  • Minimum 3 years' experience driving 5-ton trucks
  • Must be physically fit and able to lift a minimum of 100lbs
  • Previous shipping / receiving experience
  • Forklift operator certification is a strong asset
  • General knowledge of WHMIS, Transportation of Dangerous Goods, Health and Safety
  • Proven problem solving, communication and planning/scheduling skills are essential
  • Excellent interpersonal and customer service skills
  • Capable of working independently but as part of a solid team.

Production – Various Positions Available – Day and Afternoon Shifts Renfrew, Ontario

We are looking for someone to join our Production team in Renfrew. We have positions available in multiple departments throughout the factory, including Assembly, Finishing, Custom, and Panel Processing.

Education:

  • Grade 12

Qualifications:

  • Must be physically fit, energetic, and able to lift up to 100 lbs
  • Capable of working independently and as part of a solid team
  • Possess excellent time management and organizational skills
  • Proven problem solving, communication, and planning/scheduling skills are essential
  • Display initiative and a positive attitude
  • Experience within a manufacturing environment would be an asset
  • Knowledge of woodworking and woodworking tools would also be an asset

Field Installer Ottawa, Ontario

The primary focus of this role is to install cabinets to our quality requirements, complete return service requests when required, and ensure work is completed to DCC/customer quality standards. 

Responsibilities:

  • Complete installations for quality of product and installation
  • Liaise with customers in a professional manner
  • Complete service requests when required
  • Complete all paperwork correctly and in a timely manner
  • Other duties as assigned

 Education:

  • Grade 12

Qualifications:

  • In-depth knowledge of cabinetry installation, countertops, woodworking, and finishing techniques
  • Ability to review custom details for installation purposes
  • Possess excellent organizational and time management skills
  • Capable of working independently as well as part of a solid team
  • Strong communication/interpersonal skills and ability to manage difficult customer interactions with tact
  • Valid driver's license and clean driver's abstract
  • Proven problem-solving ability and creative approach to solving issues on site
  • Must be physically fit and able to lift up to 50 lbs
  • Good PC skills with working knowledge of Outlook, Excel, and Word
  • Must be flexible with the ability to work outside regular hours when required
  • Complete knowledge and understanding of installation guidelines, codes, and expectations
  • Extensive knowledge of Deslaurier products and services
  • Must provide own equipment: table saw, chop saw, air nailer, compressor, and woodworking tools

NOTE:  PLEASE INCLUDE A COPY OF YOUR DRIVERS LICENSE AND YOUR CONSENT FOR DESLAURIER TO OBTAIN A DRIVERS ABSTRACT, WITH YOUR APPLICATION.

Installation - Subcontractor Ottawa, Ontario

The primary focus of this role is to install cabinets to our quality requirements, complete return service requests when required, and ensure work is completed to DCC/customer quality standards. 

Responsibilities:

  • Complete installations for quality of product and installation
  • Liaise with customers in a professional manner
  • Complete service requests when required
  • Complete all paperwork correctly and in a timely manner
  • Other duties as assigned

 

Qualifications:

Requirements

  • Vehicle
  • WSIB
  • Liability Insurance
  • Active HST #
  • Must provide own equipment: table saw, chop saw, air nailer, compressor, and woodworking tools

Specialized knowledge, skills/abilities, and experience

  • In-depth knowledge of cabinetry installation, countertops, woodworking, and finishing techniques
  • Ability to review custom details for installation purposes
  • Possess excellent organizational and time management skills
  • Capable of working independently as well as part of a solid team
  • Strong communication/interpersonal skills and ability to manage difficult customer interactions with tact
  • Valid driver's license and clean driver's abstract
  • Proven problem-solving ability and creative approach to solving issues on site
  • Must be physically fit and able to lift up to 50 lbs
  • Good PC skills with working knowledge of Outlook, Excel, and Word
  • Must be flexible with the ability to work outside regular hours when required
  • Complete knowledge and understanding of installation guidelines, codes, and expectations
  • Extensive knowledge of Deslaurier products and services

Warehouse Assistant Renfrew, Ontario

The Warehouse Assistant will provide ongoing support in the daily delivery and warehousing processes.

Responsibilities:

  • Unload goods at warehouse location
  • Assemble individually wrapped cabinets into pallets by work order
  • Operate pallet wrapper to wrap entire skid for protection during shipment
  • Operate forklift as necessary
  • Add skids to storage racking for future delivery
  • May help load delivery vehicle as per established daily delivery schedule

 

Education:

  • Grade 12

Qualifications:

  • Must be physically fit, energetic, and able to lift up to 100 lbs
  • Capable of working independently and as part of a solid team
  • Possess excellent time management and organizational skills
  • Proven problem solving, communication, and planning/scheduling skills are essential
  • Display initiative and a positive attitude
  • Previous shipping/receiving/warehouse experience would be an asset

Maintenance Associate Renfrew, Ontario

Reporting to the Maintenance Supervisor, the Maintenance Associate is responsible for assisting with the day-to-day maintenance of the facilities, including the cleanliness and upkeep of building repairs and maintenance to all equipment in the building. 

Responsibilities:

  • Under minimal supervision, performs general carpentry and plumbing, maintenance, repair, and remodeling projects.
  • Assists in the repair and/or installation of various items, systems and/or components.
  • Primary focus will be the finishing department.
  • Performs routine and long-term preventative maintenance on building systems and machinery to keep them at optimum operating levels.
  • Supports the maintenance work order control process, maintains records and retrieves data related to work performed by using computerized record-keeping systems.
  • Assists with tasks as directed for the purpose of maintaining attractive facilities and minimizing damage.
  • Maintains tools and/or equipment for the purpose of ensuring the availability of equipment in safe operating condition.
  • Request equipment and supplies for the purpose of maintaining inventory and ensuring availability of required items.
  • Responds to emergency situations for the purpose of resolving immediate safety concerns.
  • Uses proper PPE at all times.
  • Other duties as assigned by lead hand or manager.
  • Must be flexible and available to work hours outside of normal shifts, i.e. nights and/or weekends, schedule or call in.

 

Education:

  • Grade 12

Qualifications:

  • Trades certificate or diploma would be a strong asset
  • CPR/First Aid Certificate is an asset
  • Forklift Operators Certificate is an asset
  • Knowledge and experience with equipment in finishing department
  • Experienced in the operation of equipment used in skilled trades, power, and hand tools, etc.; adhering to safety practices; handling hazardous materials
  • Knowledge required to perform basic math including calculations
  • Ability to read and follow instructions; understand multi-step written and oral instructions
  • Aptitude for schedule activities; collating data; and considering a number of factors when using equipment
  • Capability of adapting to changing work priorities; communicating with diverse groups; meeting deadlines and schedules
  • Proven problem solving, communication and planning/scheduling skills are essential
  • Strong interpersonal skills; display initiative and teamwork mindset
  • Capable of working as part of a solid team
  • CNC Machining knowledge and experience
  • Comfortable with computers and computerized machinery
  • Basic knowledge of electrical, plumbing, and carpentry repairs, as well as heating and air-conditioning systems
  • A good understanding of current building codes and Occupation Health and Safety Standards
  • Capable of heavy lifting, carrying, pushing, and/or pulling; some climbing and balancing; frequent stooping, kneeling, crouching, and/or crawling; and significant fine finger dexterity, must be able to lift up to 50 lbs
  • Strong troubleshooting and problem-solving skills, and the ability to multi-task in a fast-paced atmosphere
  • Possess excellent communication/customer service and organizational skills
  • Valid Driver’s License
  • Knowledge of cabinetry construction and manufacturing an asset

Inspector/Field Services Technician Ottawa, Ontario

The primary focus of this role is to review installations for completeness and quality of product and installation, and complete service requests when required. Ensure work is completed to DCC/customer quality standards.

Responsibilities:

  • Inspect installations for completeness and quality of product and installation
  • Liaise with customers in a professional manner
  • Provide recommendations for solutions to customer issues
  • Complete service requests when required
  • Complete all paperwork correctly and in a timely manner
  • Other duties as assigned

 Education:

  • Grade 12

Qualifications:

  • In-depth knowledge of cabinetry installation, counter tops, woodworking and finishing techniques
  • Ability to review custom details for installation purposes
  • Possess excellent organizational and time management skills
  • Capable of working independently as well as part of a solid team
  • Strong communication/interpersonal skills and ability to manage difficult customer interactions with tact
  • Valid driver's license and clean driver’s abstract
  • Proven problem-solving ability and creative approach to solving issues on site
  • Must be physically fit and able to lift up to 50 lbs
  • Good PC skills with working knowledge of Outlook, Excel, and Word
  • Must be flexible with the ability to work outside regular hours when required
  • Complete knowledge and understanding of installation guidelines, codes & expectations
  • Extensive knowledge of Deslaurier products and services
  • Must provide own equipment: table saw, chop saw, air nailer, compressor, wood working tools
  • NOTE: PLEASE INCLUDE A COPY OF YOUR DRIVERS LICENSE WITH YOUR APPLICATION. IN ADDITION, ON YOUR APPLICATION PLEASE PROVIDE YOUR CONSENT FOR DESLAURIER TO OBTAIN A DRIVER’S ABSTRACT.

Design Support Team Lead Ottawa, Ontario

We are looking for someone to join our Design Support team in Ottawa.

The primary focus of this role is to provide leadership to the Support Services team so that they can effectively support the Design Team in submitting clean work orders.

 Duties and responsibilities:

  • Providing leadership and support to the Design Support team, and Retail Designers
  • Overseeing the Design Support team members responsible for multi-Family order submissions
  • Estimating New Small add-on sales
  • Pricing for Tenders and New Builders
  • Yearly Catalogue Layout Revisions for builders
  • Order Review
  • Responsible for Insight/SharePoint Training.
  • Training new Designers and Support staff
  • Logging and documenting data and findings from Designers/Support team in order review process
  • Managing the Design Support Inbox Inquiries.
  • Design Support Team performance reviews.
  • Providing weekly updates to the Sales Manager
Qualifications

Education

  • Grade 12
  • Degree or diploma in Kitchen and Bath Design would be a strong asset

Specialized knowledge, Skills/Abilities and Experience

  • Demonstrated ability to lead people and foster a culture of teamwork and positivity
  • Expert skills in 2020
  • Excellent oral and written communication skills
  • Outstanding customer service skills
  • Strong attention to detail
  • Flexible with the ability to multitask and manage constant change
  • Team player and the ability to work with minimum supervision
  • Outstanding PC skills with a strong background using Outlook, Excel, and Word
  • Knowledge of Deslaurier products and services would be a strong asset

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